8.4

Hotel New Otani Osaka

Osaka, Japan
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Highlights
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25of 474 hotels in Osaka
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
1-4-1 Shiromi Chuo-Ku, Osaka, Japan, 540-8578
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Overview

Area attractions, including Plaza Chateau and the Large Osaka Castle Urban Park are located only a short walk from the elegant 5-star Hotel New Otani Osaka. This Osaka hotel has views of the garden and features free Wi-Fi throughout the property.

Location

Located around 1.5 miles from Kids Plaza Osaka, this hotel is also 0.3 miles away from Jo-Terrace Osaka Shopping Mall. This stylish accommodation is located in Chuo Ward district. A short drive will take you to the unique indoor Tenjimbashisuji Shopping Street.

Guests will find Osaka Business Park metro station within 5 minutes' walk of this hotel.

Rooms

The non-smoking rooms at this modern property come with cable TV, cable channels and climate control. Welcoming units have a fridge and an electric kettle.

Eat & Drink

The restaurant at the hotel serves a buffet breakfast every morning. The comfortable hotel also includes an à la carte restaurant. The lounge bar is a venue to relax with tasty drinks. Sky Lounge The Four Seasons and Bairan Kyobashi offer an assortment of dishes within 575 feet of this property.

The hotel offers a full breakfast at the price of JPY3,993 per person per day. 

Leisure & Business

A fitness center and spa therapy are featured for free. It features a cable flat-screen, a community pool and a flat screen TV, as well as spa facilities including an indoor pool, sauna facilities and an outdoor swimming pool. Hotel New Otani Osaka also features a gym area and fitness classes onsite.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at JPY 1200 per day.

Year renovated:   2006.  Number of floors:   18.  Number of rooms:   525.

Former name: New Otani Hotel Osaka

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Facilities
Most popular facilities
Wi-Fi
Parking

JPY 1200 per day

Baggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Fitness/ Gym

Fitness studio

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Turkish bath

Spa & wellness center

General

  • Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Fitness/ Gym
  • Swimming pool
  • Spa and relaxation

Sports & Fitness

  • Fitness center
  • Tennis court
  • Fitness studio

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach towels
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath

Room view

  • Garden view

Room features

  • In-room air conditioning
  • Mini-bar
  • Dressing area
  • Tea and coffee facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
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Rooms and availability

Standard Small Double Room Non-Smoking
  • Bed options:
    1 King-size bed
  • Room size:

    260 sq. feet

  • Max:
    2 persons
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
room details
Deluxe Double Room Castle View Non Smoking
  • Bed options:
    1 King-size bed
  • Room size:

    325 sq. feet

  • Max:
    2 persons
  • Garden view
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
room details
Superior Double Room Town View Non-Smoking
  • Bed options:
    1 King-size bed
  • Room size:

    325 sq. feet

  • Max:
    2 persons
  • Shower
  • Heating
  • Bathtub
  • Air conditioning
room details
Show 3 more room typesLess
Location
1-4-1 Shiromi Chuo-Ku, Osaka, Japan, 540-8578
  • City landmarks
  • Nearby
  • Restaurants
Castle
Osaka Castle Park
1200 ft
1-3-2 Shiromi
Theatre Brava
1600 ft
1-4-70 Shiromi
Izumi Hall
600 ft
1-4-1 Shiromi Hotel New Otani Osaka 3F
Taikan-En
200 ft
1-4-1 Shiromi Hotel New Otani Osaka 1F
Satsuki All-Day Dining
600 ft
1-4-1 Shiromi Hotel New Otani Osaka 1F
Satsuki Lounge
600 ft
1-4-1 Shiromi Hotel New Otani Osaka 1F
Castle
600 ft
1-4-1 Shiromi Hotel New Otani Osaka 3F
Mikan
600 ft
1-4-1 Shiromi Hotel New Otani Osaka 18F
Sky Lounge The Four Seasons
400 ft
1-4-1 Shiromi Hotel New Otani Osaka B1F
Kidokoro Isshin
600 ft
1-4-1 Shiromi 18F Hotel New Otani Osaka
Keyaki, Teppan Grill
2000 ft
3-1 Osakajo Osaka Castle Park
Gram Osaka Castle Jokamachi
1800 ft
Getting around
Airports
Itami (ITM) 13.6 mi
Kobe (UKB) 26.2 mi
Train
Kyobashi Station2700 ft
Tenmabashi Station5000 ft
Metro stations
Kyobashi2300 ft
Morinomiya3700 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.4
Great156 reviews
Location8.0
Rooms8.6
Service8.4
Dining5.0
  • 8.0
    Great

    Loved excellent staff and good sized rooms.

    This hotel is equal to 5 stars. Satisfied with breakfast's price - JPY 1963 per person per day. The reception staff took care of us. Modern design.

    PatrickUnited States of America, 
  • 9.2
    Perfect

    By and large, it was convenient base for sightseeing in Osaka, had much fun. Besides, we parked our car on site.

    J.United Kingdom, 
  • 8.0
    Great

    Well situated, close to JR station and subway, and room was cleaned

    Lin G.China, 
  • 9.2
    Perfect

    The assistance/service help from the staff was amazing. They helped us get exactly where we wanted even if the questions were a little challenging. We also had an amazing view of Osaka Castle from 15 floors up. It was so beautiful at night. Also the train station is only 50 meters down the road and 4 stops from Osaka station (main city station).

    The room was nice but nothing spectacular for the cost.

    United States of America, 
  • 6.6
    Nice

    Its location is excellent if you like to roam around Osaka Castle and its parks. Its drawback is that it is far from restaurants given the mediocre food at the hotel.

    While the room is clean the bath /shower area requires upgrading.The air conditioning does not work well leaving the room warm and uncomfortable during the day. The staff are not that helpful either.

    United States of America, 
  • 10.0
    Perfect

    The hotel staff were excellent and were very helpful and friendly. It was extremely clean. Great views of Osaka Castle from hotel room. Also within walking distance of the castle, parks and big childrens park.

    United States of America, 
  • 6.2
    Nice

    Close to castle and good views - close to station also

    Had to pay large fees for everything extra ie internet and fitness facilities

    United States of America, 
  • 8.2
    Great

    The Guest Relations were very helpful in providing maps to places I wanted to go. They would checked for information from the internet and made sure we knew our way around.

    United States of America, 
  • 9.6
    Perfect

    very nice hotel, clean, kind personnel. very comfortable bathroom. nice view to the city, although the castle view room doesn't offer a direct view to it (you have to bend your head quite much...). The hotel is close to 2 railway stations and one subway station, close to the castle and to the aqua-bus (right in front of the hotel).

    Personnel in the Four Seasons restaurant not english speaking and not kind with the clients...

    United States of America, 
  • 10.0
    Perfect

    The staff were amazing. They were extremely helpful with tourist information and all of them spoke excellent English. The room was amazing. Very clean and all of our needs were met beyond exception. An excellent experience and I would recommend the hotel to anyone.

    United States of America, 
  • 5.0
    Guest rating

    Old room, accessories, location of the room etc, far away from a 5 star hotel.

    United States of America, 
  • 8.2
    Great

    The room was nice; big and comfortable and had an amazing view to the Osaka castle.

    In a business hotel, nowadays, the free use of internet access would be reasonable.

    United States of America, 
  • 8.8
    Great

    The hotel is near the Jr station and the park . The room is really big in japan but the price is a little bit expensive .

    United States of America, 
  • 6.2
    Nice

    The staff were incredibly polite and helpful, helped to arrange a day trip to Kyoto and Nara through a third party. Great view of the Castle from the superior rooms. Easy to get to on the JR Local trains. Based in the business district. Lots of cafes and restaurants nearby.

    The room decor was very dated and warn - quite disappointing. We were also given a twin room when we had clearly stated when booking that we were on our honeymoon!!! No access to the pools without an additional fee. Outside pool was closed as I believe it is only open for part of the year.

    United States of America, 
  • 8.8
    Great

    We enjoyed the general layout of the Hotel, its excellent facilities and particularly the staff who were all friendly, helpful and smartly dressed.

    United States of America, 
FAQ
What is the nearest airport to Hotel New Otani Osaka?
Hotel New Otani Osaka lies within 16 miles of Itami airport.
Does Hotel New Otani Osaka serve breakfast?
Yes, Hotel New Otani Osaka provides an buffet breakfast for guests.
What is the earliest I can check-in at Hotel New Otani Osaka?
At Hotel New Otani Osaka you can check in from 2 PM till 11.59 PM on your day of arrival.
How far is Hotel New Otani Osaka from the city center?
The city center is located 30 minutes' walk away from Hotel New Otani Osaka.
Are there any cleaning services provided at Hotel New Otani Osaka?
Yes, Hotel New Otani Osaka provides dry cleaning service and room service.
What interesting sites can I visit not far from Hotel New Otani Osaka?
Landmarks near Hotel New Otani Osaka include Osaka Castle Park as well as Plaza Chateau.
What leisure facilities are provided at New Otani Osaka?
You can enjoy a shared lounge, a tennis court and a garden available in New Otani Osaka.
Where is Hotel New Otani Osaka positioned?
Hotel New Otani Osaka is situated in Chuo Ward district 1.4 miles away from Japan Mint.
Can I have lunch or dinner next to Hotel New Otani Osaka?
Yes, you can have lunch or dinner at Sky Lounge The Four Seasons within 350 feet of Hotel New Otani Osaka.
How much does a room at New Otani Osaka cost?
The price for a room in New Otani Osaka starts at $228.
Address
1-4-1 Shiromi Chuo-Ku, Osaka, Japan, 540-8578
View map
Highlights
TripAdvisor Traveler Rating
read all 1572 verified reviews
TripAdvisor Traveler Rating
25of 474 hotels in Osaka
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Itami (ITM) 13.6 mi
Kobe (UKB) 26.2 mi
Train
Kyobashi Station2700 ft
Tenmabashi Station5000 ft
Metro stations
Kyobashi2300 ft
Morinomiya3700 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.