Hotel New Otani Osaka

ex. New Otani Hotel Osaka

1-4-1 Shiromi, Chuo-Ku, Osaka, Japan, 540-8578show map
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Highlights
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read all 1491 verified reviews
TripAdvisor Traveler Rating
22
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Japan

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Overview

Located right next to Kyobashi Park, the sleek Hotel New Otani Osaka features a wellness centre and a Jacuzzi. Built in 1986, this Chinese-style venue was remodeled in 2006. Additional amenities include 24-hour front desk assistance, ironing service and shoe shine.

Location

The accommodation is conveniently located in the heart of Uehommachi, Tennoji, Southern Osaka district. Osaka city center is 3 km away.

Occupying a superb location, the hotel lies close to a river and gardens.

This property is 850 meters from Kyobashi railway station.

Rooms

Complete with individual climate control, a mini-refrigerator and hi-fi, the rooms also come with an electric kettle, coffee/tea makers and a stove. The guestrooms afford a panoramic view of the castle. All 525 guestrooms at Hotel New Otani Osaka include hypo-allergenic pillows, down pillows and foam pillows.

Eat & Drink

鉄板焼き けやき restaurant offers a welcoming ambience in which to sample French food. Guests can savor tea and coffee in the in-house bar. Serving a selection of food Jojoen Yuugentei The New Otani and Dotonboriimai are placed a 5-minute walk away.

The hotel offers a continental breakfast at the price of JPY 1963 per person per day.  You can start your day with a american breakfast, which costs JPY 3003 per person per day.  A buffet breakfast is served at the price of JPY 3118 per person per day. 

Services

Business travelers can make use of a business centre, a conference room and a photocopy machine offered on site.

Relax

The venue caters to families with child care and a special menu. Hotel New Otani Osaka also features a gym, gymnastics classes and a fitness club onsite.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at JPY 1200 per day.

Year renovated:   2006.  Number of floors:   18.  Number of rooms:   525.

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Facilities
Wi-Fi
Parking

JPY 1200 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Rooftop pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Courtyard view
  • River view
  • Park view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 1 yearCotFREEExisting bedsFREEAll children2 - 7 yearsExisting bedsFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
show map
  • Nearby
  • Restaurants
  • City landmarks
Kyobashi StationKyobashi Station2000 ft
Osaka-jō HallOsaka-jō Hall700 ft
Theatre BravaTheatre Brava400 ft
Osaka Business Park StationOsaka Business Park Station1000 ft
Osaka International Peace CenterOsaka International Peace Center3300 ft
Osaka CastleOsaka Castle2600 ft1-1 Osakajo, Chuo-ku
Osaka Castle ParkOsaka Castle Park2600 ftOsakajo, Chuoku
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Jojoen Yuugentei The New Otani-branchJojoen Yuugentei The New Otani-branch100 ft1-4-1 Shiromi, Chuo-ku
DotonboriimaiDotonboriimai100 ftShiromi, Chuoku
Keyaki Hote New Otanil OsakaKeyaki Hote New Otanil Osaka100 ft1-4-1 Chuo-ku Shiromi
TsukihiteiobipitenTsukihiteiobipiten1000 ftShiromi MID Tower, Chuoku
Bella MirongaBella Mironga1900 ft2-9-24 Katamachi, Miyakojimaku
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Kitahama StationKitahama Station1.4 mi
Osaka StationOsaka Station2.2 mi
Namba StationNamba Station2.5 mi
Namba StationNamba Station2.5 mi
Osaka International Convention CentreOsaka International Convention Centre2.6 mi
America VillageAmerica Village2.3 mi
Osaka Museum of HistoryOsaka Museum of History4600 ft
The National Museum of Art, OsakaThe National Museum of Art, Osaka2.3 mi
Umeda StationUmeda Station2.1 mi
Osaka Tenmangu ShrineOsaka Tenmangu Shrine1.2 mi2-1-8 Tenjinbashi, Kitaku
Hep FiveHep Five2.1 mi5-15 Kakuda-cho, Kita-ku
Hozen-ji TempleHozen-ji Temple2.3 mi1-2-16 Namba, Chuo-ku
Tennoji ParkTennoji Park2.9 mi
TsutenkakuTsutenkaku3.0 mi1-18-6 Ebisuhigashi, Naniwa-ku
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Getting around
Airports
Itami (ITM)8.6 mi
Kobe (UKB)18.0 mi
Train
Kyobashi Station2300 ft
Tenmabashi Station5000 ft
Underground
Osaka Business Park Station1400 ft
Higashi Umeda Station2.1 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.4
Superbbased on 152 reviews
  • 9.2
    Superb

    The assistance/service help from the staff was amazing. They helped us get exactly where we wanted even if the questions were a little challenging. We also had an amazing view of Osaka Castle from 15 floors up. It was so beautiful at night. Also the train station is only 50 meters down the road and 4 stops from Osaka station (main city station).

    The room was nice but nothing spectacular for the cost.

  • 6.6
    Good

    Its location is excellent if you like to roam around Osaka Castle and its parks. Its drawback is that it is far from restaurants given the mediocre food at the hotel.

    While the room is clean the bath /shower area requires upgrading.The air conditioning does not work well leaving the room warm and uncomfortable during the day. The staff are not that helpful either.

  • 10.0
    Exclusive

    The hotel staff were excellent and were very helpful and friendly. It was extremely clean. Great views of Osaka Castle from hotel room. Also within walking distance of the castle, parks and big childrens park.

  • 6.2
    Good

    Close to castle and good views - close to station also

    Had to pay large fees for everything extra ie internet and fitness facilities

  • 8.2
    Fabulous

    The Guest Relations were very helpful in providing maps to places I wanted to go. They would checked for information from the internet and made sure we knew our way around.

  • 9.6
    Exclusive

    very nice hotel, clean, kind personnel. very comfortable bathroom. nice view to the city, although the castle view room doesn't offer a direct view to it (you have to bend your head quite much...). The hotel is close to 2 railway stations and one subway station, close to the castle and to the aqua-bus (right in front of the hotel).

    Personnel in the Four Seasons restaurant not english speaking and not kind with the clients...

  • 10.0
    Exclusive

    The staff were amazing. They were extremely helpful with tourist information and all of them spoke excellent English. The room was amazing. Very clean and all of our needs were met beyond exception. An excellent experience and I would recommend the hotel to anyone.

  • 3.2
    Guest rating

    Old room, accessories, location of the room etc, far away from a 5 star hotel.

  • 8.2
    Fabulous

    The room was nice; big and comfortable and had an amazing view to the Osaka castle.

    In a business hotel, nowadays, the free use of internet access would be reasonable.

  • 8.8
    Superb

    The hotel is near the Jr station and the park . The room is really big in japan but the price is a little bit expensive .

  • 6.2
    Good

    The staff were incredibly polite and helpful, helped to arrange a day trip to Kyoto and Nara through a third party. Great view of the Castle from the superior rooms. Easy to get to on the JR Local trains. Based in the business district. Lots of cafes and restaurants nearby.

    The room decor was very dated and warn - quite disappointing. We were also given a twin room when we had clearly stated when booking that we were on our honeymoon!!! No access to the pools without an additional fee. Outside pool was closed as I believe it is only open for part of the year.

  • 8.8
    Superb

    We enjoyed the general layout of the Hotel, its excellent facilities and particularly the staff who were all friendly, helpful and smartly dressed.

  • 6.6
    Good

    The attentive and fvery riendly staff ! Big bonus for the hotel.

    The old fashioned - 20year old design? - room design.Bathroom very poor, bland and boring room interiors. In our first room even with 20year old tv sets > no flatscreens in this type of 4star hotel? You have to pay to use the gym and swimming pool??!! Unheard of for this type of hotel!

  • 8.8
    Superb

    The room is spacious and the view of the Castle is beautiful. conveniently located, just a few minutes from a JR station.

    It would be nice if the toiletries included body lotion.

  • 8.2
    Fabulous

    So firstly I had the view with the castle and it was worth the money, the view was beautiful, especially at night (well the lights of the castle shuts off at 12), the bed was huge (I had a double room), clean and nice.theres quiet a few restaurant in the hotel, the only one where I wanted to go (they all have english menu but staff dont speak exellent english) was quiet pricey so I went out every night.expensive hotel but u get what u pay for. The location was only good for the castlle, then it was quiet a walk from everything else (I mean theres shop and everything near by but far from the big shopping centre,ect)

    The room above mine was noisy and I could hear people talking from the corridor when they were walking by, so for a 5 star hotel this is bad (im working in a 5 star hotel so I know what im talking about), I would have expect peace and quiet, shame.

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Highlights
TripAdvisor Traveler Rating
read all 1491 verified reviews
TripAdvisor Traveler Rating
22
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Japan

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 1 yearCotFREEExisting bedsFREEAll children2 - 7 yearsExisting bedsFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Itami (ITM)8.6 mi
Kobe (UKB)18.0 mi
Train
Kyobashi Station2300 ft
Tenmabashi Station5000 ft
Underground
Osaka Business Park Station1400 ft
Higashi Umeda Station2.1 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room